Our asset management services will help you keep on top of your information technology hardware and software assets. We will track all warranty expiration dates, software renewals and help develop a 3-5 year plan for asset replacement.
Lexcom's IT Procurement team will help you in sourcing the best products for your business. We will help structure and manage RFP's and also negotiate the best possible price through our network of partners.
Our IT Support desk can help provide your employees with a knowledgable team of IT professionals to assist in solving desktop and mobility issues. They will manage service requests on your behalf and free up your resources for more valuable work.
Lexcom's onsite and field support team can be used for onsite support including equipment replacements, office moves, troubleshooting network performance and connectivity issues, resolving cabling issues and dealing with emergency support situations.
Lexcom has a comprehensive suite of tools to get to the root cause of application performance issues. By using these tools we can eliminate the guess work from the equation and provide you with an action plan to resolve issues for good.
Lexcom's server operations team provides 24x7x365 monitoring of your servers and the related controls to protect your information assets. We will proactively patch each server, monitor service availability and resolve issues when they arise. Our teams follow ISO best practices helping you to meet stingent guidelines for regulatory compliance.
Lexcom's network operations team provides support services around your communication networks. As part of the service we will monitor network links for availability, work with vendors to resolve outages and performance issues, provide support for wired and wireless networks as well as virtual private networks.
Lexcom has a dedicated security and compliance officer that can help you assess and manage risk as it relates to information security. Lexcom's vulnerability assessments provide an added layer of security to help you in protecting your information assets from a security breach.
Lexcom's mobile device management team can help put in the necessary controls to manage your mobile assets. We have the ability to manage password protections, track the location of mobile devices, remotely wipe devices and limit functions.
Lexcom has comprehensive experience in troubleshooting complex enterprise networks. We can perform detailed analysis to determine the root cause of a problem and resolve it. We will also work with you to negotiate any non-conformances with service level agreements ensuring that your service providers live up to their obligations.
Our senior professionals have over 20 years of architecture experience on over 40 different manufacturers. We have specialized tools to help you get to the root cause of your problems and move towards best practice implementations.